Customer Service

How can I get in touch with Pawsitively Clean Customer Service?


You can call us at 800-749-9062 or email us using our email form. For our address and other information, please visit our Contact Us page. 

What are the hours of operation of Pawsitively Clean Customer Service?


We are open seven days a week and hours vary depending on the day. Mon-Fri: 8am-10pm ET, Sat: 9a-8p ET, Sun: 10a-7p ET. Please visit our Contact Us page for more details.

What do I do if my Pawsitively Clean Deep Cleaning Machine is not working properly or if a part breaks?


Please call our Pawsitively Clean Customer Service team at 800-749-9062 right away.

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