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General Tips for Cleaning Pet Messes
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Before cleaning, test a small, hidden area for colorfastness and examine when dry. For upholstery, only attempt to clean manufacturer's codes "WS" or "W".
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If you followed the label instructions and the product didn’t work, the product may be old, not strong enough or the wrong type of cleaner.
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Before using a different product, thoroughly rinse the area with water to give the new cleaner the best chance to work properly.
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Unfortunately, if the stain wasn’t cleaned properly when it was fresh, it can set-in to the carpet fibers and cannot be completely removed.