Reviews

We want to hear your stories! Tell us about your experience with the Pawsitively Clean® Rental Deep Cleaning Machine.

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Date: 5/31/2017
Name: Eliot
Location: Denver
Product: Pawsitively Clean

Works great, easy to use and I have more confidence in it than the other big brand carpet cleaners.  My two favorite features are the ability to clean while pushing and pulling and what I consider to be a very effective rotating scrub brush located under the machine. The clean water tank and dirty water tank are easily removed from the machine and filled/emptied.  On the top of the machine is a flow indicator that is useful for determining when the clean water tank is empty. The handle for the machine tilts for easier pushing and pulling and it fold down completely for easy hauling to and from the rental place. 
Based on the other reviews, I'd stay away from renting this machine from Lowes. I rented mine from Petsmart and it appears well maintained.

Date: 10/16/2016
Name: Jeremy
Location: Oklahoma City
Product: Pawsitively Clean

In the Oklahoma city area the machines are here, however trying to find one that is clean is not happening.  As a homeowner, and someone that likes to do things rather than hire someone, I would prefer not to use something that has someone else's problem deposited on my carpet.  I have been everywhere looking for a machine that is at least semi clean.  I am disturbed by how Bissell wants to rent these machines but doesn't want to take care of them for the next customer.  I called customer care and he told me only the store can make a complaint.  Well that's the problem if the store doesn't care that its returned like that then its never going to get taken care of.  We as people need to be a little more caring of the next person that may use said item.  But society has gotten to a I don't care attitude.  I have used these machines before and love the performance and cleanliness it give to the carpets, however I have a problem with your cleanliness of said machines.
 

Date: 3/13/2014
Name: Kaitlin
Location: Fort Wayne, IN
Product: Pawsitively Clean

DO NOT SETTLE FOR CARPET CLEANERS THAT PARTIALLY DO THE JOB! My partner and I have a two bedroom apartment that we share with our two small dogs, which are naturally anxious, which often leads to potty accidents. Having pet stains in an apartment is a big no no and often leads to hefty fees after you move out. Since we are planning to downsize to a smaller apartment, we have already been quoted on how much it will cost in fees to clean/replace the carpet, from $800 to $1,000!! With the possibility of having to pay for our pet stained carpets hanging over our heads, we tried multiple times to get rid of the stains through renting various types of carpet cleaners but have had subpar results. After spending hundreds of dollars on carpet cleaners and solutions, we decided to give Bissell's Pawsitively Clean a try. Within a couple hours we had virtually spot free carpet, it looked better than when we first moved in! I can't begin to express how much I love this carpet cleaner! Thanks to Bissell my partner and I will have to pay little or nothing for damage done to our carpets. DO NOT WASTE YOUR MONEY ON IMITATORS! I urge you to take a chance on this product, you won't regret it!

 

Date: 2/4/2014
Name: Bennett
Location: Pittsburgh, PA
Product: Pawsitively Clean

I rent a unit that was previously never cleaned. I live with two cats so vacuum at least twice weekly, but knew the carpets needed a deeper clean. I rented the Bissell deep cleaner from PetSmart and am happy with how easy it was to use and how clean it got my carpets. There was so much hair coming out of the carpets the machine couldn't pick everything up, and I vacuumed again after the carpets dried. I did each room twice over, and heavy traffic areas three times. Based on the results I got, I'll rent this machine a few more times then buy a home sized unit to maintain results in between. I didn't like the way the stair/upholstery tool worked, and thought it was totally useless, until I saw the amount of dirt it cleaned from my stairs. It is cumbersome and awkward, but it does get the job done!

 

Date: 9/18/2013
Name: Beth Swan
Location: Fort Worth, TX
Product: Pawsitively Clean

I rented the Pawsitively Clean by Bissell today from my local Petsmart. I was a little skeptic because this was my first time ever steam cleaning anything! And there WERE some pretty tough stains in my carpet from my German Shepherd and some other messes since I have a one year old and a husband :) It took 5 hours to get all three rooms cleaned, but guess what? THEY'RE CLEAN! The odor is gone, the stains are hardly visible, and the carpets are SO FLUFFY and soft. I can't believe all the dirt and gunk that came up with the Bissell, but seeing is believing and I am so glad all that junk is out of my carpets for good! I definitely recommend this product to anyone, especially pet lovers. I used the recommended chemical cleaner that went with the machine (not the enzyme one though) and it smells amazing. My only regret is that I wish I had picked up the hose and accessories to go with to clean my stairs as well. Maybe next time!

 

Date: 6/9/2013
Name: Michelle
Location: Louisiana
Product: BISSELL Pawsitively Clean

I used to work for a nationally known carpet cleaning company. While NO rental machine can do the work compared to that company, BISSELL PAWSITIVELY CLEAN REALLY impressed me. I searched online for a machine to clean carpets that had pets in the home, BISSELL was the first one up. I reviewed the site, watched the video and then called my local PetSmart to see if they had the machine. They did. I went to reserve it to ensure having it for the weekend I planned to clean but you cant reserve in advance. Just a thought BISSELL should allow that service. I purchased the cleaner that day. I came back the following weekend to get my machine. They had 3. One was broken, one was due for service and the last one was kinda dirty returned from previous renter. The sales lady didnt know much about the machine. I had to call the 800 # on the machine to get a couple questions answered before leaving the store. By the sales clerk was still very frienldy. Brought the machine home, removed enough hair to make a small dag...lol. We started cleaning the house about 6:00 and finished about 9. I had 3 bedrooms and a living area. We took our time doing it. The machine is very light weight, easy to handle and VERY user friendly. I love the fact that by the time i got to the 3rd bedroom the 1st bedroom was barely wet to the touch. I HIGHLY ENJOYED USING THIS MACHINE AND WILL BE USING IT IN THE FUTURE. OHHHHHH!!!! After we finished cleaning we went to Walmart to purchase a new vaccum. We got a BISSELL bageless HELIX POWERFORCE......LOVVVVVVE IT!!! Thanks Bissell

 

Date: 3/24/2013
Name: Eileen
Location: Mesa, AZ
Product: Pawsitively Clean

We have 2 cats & we needed something to do a good job on our carpets. We rented this product from PetSmart & it did an EXCELLENT job of cleaning our carpets. Will definitely use this product again.